Eric in sales was excellent, even working on his day off to assist with Tundra TRD Pro. Used car sales manager Stoker...not so helpful.
I bought my car about 9 months ago and finally found the time to write this review. Thank you very much Scott Sweeting for making the process VERY simple and quick. I work at another local dealership but Vanderstyne had the specific car and the service that I wanted. Thanks again for making my car buying experience top notch.
I bought my Toyota from another dealer in Rochester and I had the worst experience. Well, I had the BEST service at Vanderstyne. My first impression was awesome. I spoke with Carrie and she was great. I took my car in because of a door lock issue. I had already spoken with Toyota Corp about it. Vanderstyne did a diagnostic on my car and found the problem. They contacted Toyota and Toyota agreed to pay the invoice in full. I was so, so pleased. Everyone had Vanderstyne was great. I will be going there for my next new car.
Called to explore leasing a car. Susan was very helpful in getting the selling price and going over all the lease details. When she needed to get additional information she did so quickly. Mike Cerrone the business manager was also very helpful. They gave us a reasonable amount for our trade in and I ended up signing a lease for significantly less than another dealer in town was asking. Overall I walked away with a positive feeling and would consider leasing from Vanderstyne again.
I brought my car there with a check engine light. Turns out although it was out of warranty, they were able to get it fixed at no charge and in about an hour. I was very impressed and tell everyone about that visit. Thumbs up to a A+ staff! -Dwayne
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